Delivery & Returns

Due to the hand crafted nature of our products we would ask you allow for a lead time of approximately 5 working days for your goods before shipping.  This could become approximately 7 working days during busy periods, but we will email you to advise when this is the case.

An email to confirm your order will automatically be sent to you after purchase. Domestic orders are shipped via Royal Mail.

DELIVERY COSTS

UK SHIPPING
UK Shipping - FREE

INTERNATIONAL DELIVERIES
EUROPE - Tracked Shipping - £12.99
NORTH AMERICA - Tracked Shipping (up to 1 kilo) - £12.99
REST OF THE WORLD - Tracked Shipping (up to 1 kilo) - £12.99

ESTIMATED DELIVERY TIMES
Estimated shipping times are as follows - 



United Kingdom: 3 business days

Europe: 10 business days

North America: 7-12 business days

Latin America and the Caribbean: 5-12 business days

Australia, New Zealand and Oceania: 5-12 business days

Asia Pacific: 5-12 business days

Elsewhere: 5-12 business days

North Africa and the Middle East: 5-12 business days



These shipping estimates cannot be guaranteed. Actual delivery times will depend on the shipping method you choose.

WORLDWIDE SHIPPING
International orders are shipped using Royal Mail International tracked delivery. If you require an alternative shipping method, we can provide an expedited service, however a surcharge may be applicable.  Please email any special shipping requirements you have prior to placing an order with us.

TAX AND CUSTOM DUTIES
For orders outside of the UK, you are wholly responsible for any/all import duties, customs fees and/or other duties, fees, taxes and charges incurred to your order. 595strapco take no responsibility for the payment of these duties, fees, taxes and charges.

RETURNS & EXCHANGES
We make every effort to make products of the highest quality that will offer many years of enjoyable service.  

However, if you are not 100% satisfied with your purchase please contact us at info@blueandbellhome.co.uk to arrange a return for exchange or refund within 14 days of receipt provided it is returned to us in an unused condition and in the original wrapping.

Returns are only accepted from UK customers.  Export sales are final except in the case of defects. Any custom or personalised items are final due to the nature of their personalisation.

All returned items must be in a new, unused condition, together with the original packaging. Altered, damaged or soiled returns will not be accepted and returned to the customer without refund.

All goods are to be returned carriage paid and we would recommend using a form of tracked service.

Blueandbellhome cannot be held liable or accept any responsibility for any returns lost or damaged in transit. Refund of the full purchase price will be through the same method as the payment was made. Postage and packaging will not be refunded.



If your item is faulty please please return it to us within 14 days and a full refund or replacement, including postage will be made.